At Moon Healing Alchemy, we are committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We collect information you provide directly to us, including when you:
- Fill out a contact or booking form (name, email address, phone number, message)
- Subscribe to our email newsletter
- Book a session or consultation
- Communicate with us by email or other means
We may also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, and referring URLs through standard server logs and analytics tools (such as Google Analytics).
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and fulfill your session bookings
- Send you appointment confirmations and session-related communications
- Send newsletters and healing content if you have opted in (you may unsubscribe at any time)
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Email Communications
If you subscribe to our email list, we will send you newsletters, healing tips, and occasional promotional offers related to our services. Every email includes an unsubscribe link. You may opt out at any time.
We use a third-party email service provider (such as Mailchimp or a similar platform) to send communications. Your email address is shared with this provider solely for the purpose of delivering these communications.
4. Cookies and Analytics
Our website may use cookies — small data files stored on your device — to improve your browsing experience and analyze website traffic. We use Google Analytics to understand how visitors interact with our site. This service collects data in an anonymized form.
You can disable cookies through your browser settings. Note that some features of the website may not function properly if cookies are disabled.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We do not store payment card information. All payments are processed through secure third-party payment processors.
6. Client Session Confidentiality
Information shared during healing sessions — including personal disclosures, health information, and session details — is treated with the strictest confidentiality. This information is never shared with third parties without your explicit consent, except as required by law.
Session notes are maintained securely and used only to inform the continuity of your care.
7. Third-Party Links
Our website may contain links to third-party websites (such as booking platforms or social media). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will delete it promptly.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to any legal obligations we may have to retain it)
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at moonhealingalchemy@gmail.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Moon Healing Alchemy
Email: moonhealingalchemy@gmail.com
Questions about this policy? Contact us.